The terms and conditions were last modified on 09.02.2021.

CONTRACT PARTNER

Contract partner is Michaela Adriana Wagner, Gallmeyergasse 5/3, 1190 Vienna, Austria.
The place of jurisdiction is Vienna and applicable law is Austrian law with the exception of UN-sales law.

SERVICE AVAILABILITY

We ship worldwide. Shipping costs and delivery time depend on the ordered location. Shipping costs: Austria: 2,70 EURO, EU-Countries: 5 EURO and international 8 EURO per shipment. Delivery in Austria: 2-3 working days; EU-Countries: 4-5 working days and international: max. 5-10 working days.

HOW THE CONTRACT IS FORMED BETWEEN YOU AND US

After you place an order, you will receive a confirmation email from us. If you didn’t receive this email, please contact us. This email isn’t an acceptance of your order, its just to inform you that we have received your order. Your order and contract with us is then valid after we received your full payment and you receive a shipping confirmation email from us.

RETURNS

Return
From the day you received your item you have 30 calendar days to return it. Your item must be unused and in the same condition that you received it.

Refunds
As soon as we receive your item, we will inspect it and notify you about the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Refund can take up to 10 days.

Shipping
You are responsible for paying for your own shipping costs for returning your item.
Please send returns to the following address:
Michaela Wagner
Gallmeyergase 5/3
1190, Vienna
Austria

Return of defect products?
In this case, please send us an e-mail, with pictures of your good, to mia-vienna@outlook.com . If the defect is our fault, we will send you (if still in stock, otherwise you will get a voucher) the same good again.

PAYMENT

All prices quoted are VAT exempt, according to the small business regulation.

Shipping costs are not included and will be added during check-out.

Payment methods are Credit Cards (Mastercard, Visa and American Express), Paypal, Sofort Überweisung and Apple Pay.

 

Contract language is only in English available.
By placing your order, you confirm that you accept these terms and conditions and that you agree completely with them.